At Cheeki Snacking, we work hard to get your favourite snacks delivered fresh, fast, and in perfect condition. Below you’ll find everything you need to know about our shipping timeframes and returns process.

Shipping Information

We partner with Australia Post to ensure reliable delivery across Australia. Once your order is packed and dispatched, you’ll receive a confirmation email along with tracking details so you can follow your Cheeki order every step of the way.

Standard Shipping

Standard Aus Post delivery takes approximately:

2–8 business days
(Delivery time depends on your location)

Metro areas are generally faster, while rural and regional areas may be closer to the 5–7 day timeframe.

Express Shipping

If you need your goodies sooner, Express Post is available for an extra $15.

Express delivery usually takes:

1–4 business days
(Delivery time depends on location and Aus Post network conditions)

Please note that once your order has been handed over to Australia Post, delivery times are outside of our control, however, we are always here to help if any issues arise.

Order Processing Time

We know you want your Cheeki snacks as soon as possible, so we work fast!

⏰ Same-Day Dispatch

If your order is placed before midday (12pm AEST), it will most likely be packed and dispatched the same day.

📦 Orders After Midday

Orders placed after 12pm will usually be packed and sent the next business day.

🗓️ Busy Periods

During high-demand periods (such as Christmas, sales events, or restock launches), our packing times may extend slightly. Even so, our team still aims to get your order out the door as quickly as possible.

We’ll always keep you updated with tracking information once your order is on its way.

Returns, Issues & Support

We want you to love every Cheeki snack you receive. If there’s an issue with your order, you have a question, or you’re not happy with a product, please reach out so we can help.

For any returns, concerns, or product issues:

📩 Email us at:
wearecheeki@cheekisnacking.com

Please include your name, order number, and a brief description of the issue so our team can assist you promptly.

We aim to respond to all enquiries as quickly as possible and will work with you to find the best solution, whether that’s a replacement, refund, or product support.

Thank You for Supporting Cheeki Snacking

We’re a proudly Australian business and deeply appreciate your support. We’re committed to providing delicious, high-quality snacks and a smooth, reliable shopping experience every time.

If you have any questions about shipping, deliveries, or returns, don’t hesitate to reach out, we’re always happy to help!