Privacy Policy

Privacy Policy

Cheeki Snacking Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.cheekisnacking.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies – data files placed on your device that often include an anonymous unique identifier.
    For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.

  • Log files – track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • Web beacons, tags, and pixels – electronic files used to record information about how you browse the Site. These may include Shopify analytics, Meta (Facebook/Instagram) pixels, Google Analytics tags, and email marketing tracking tools.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Name

  • Billing address

  • Shipping address

  • Payment information (processed securely via Shopify Payments, credit card providers, PayPal, Shop Pay or other supported payment gateways)

  • Email address

  • Phone number

We refer to this information as “Order Information.”

We may also collect:

  • Information you provide when contacting customer support

  • Marketing preferences and subscription data (e.g., email sign-ups or promotional entries)

  • Information provided through social media interactions or competitions

When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information we collect generally to fulfil orders placed through the Site, including:

  • Processing payments

  • Arranging shipping and delivery

  • Providing invoices and order confirmations

  • Customer support and communication

Additionally, we use this Order Information to:

  • Communicate with you about orders or promotions

  • Screen orders for potential risk or fraud

  • Improve our products, services, and customer experience

  • Send marketing communications if you have opted in

We use Device Information to:

  • Help screen for potential risk and fraud

  • Improve and optimise our Site

  • Analyse browsing behaviour and marketing performance

  • Support advertising, retargeting, and conversion tracking

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with trusted third parties to help us operate our business. These may include:

We may also share your information to:

  • Comply with applicable laws and regulations

  • Respond to lawful requests from authorities

  • Protect our legal rights

BEHAVIOURAL ADVERTISING

We use your Personal Information to provide targeted advertisements or marketing communications that may be relevant to you.

You can opt out of targeted advertising here:

You can also opt out via the Digital Advertising Alliance:
http://optout.aboutads.info/

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS (AUSTRALIA & INTERNATIONAL CUSTOMERS)

If you would like to access, correct, update, or delete your personal information, please contact us using the details below.

Customers located in certain regions (including the EU or UK) may have additional rights under privacy laws, including the right to access or erase personal data. We process your information to fulfil contracts with you and to pursue legitimate business interests such as fraud prevention and service improvement.

Your information may be transferred to servers located outside your country, including Australia, the United States, and Canada.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you request deletion, or unless retention is required for legal, tax, or accounting purposes.

MINORS

The Site is not intended for individuals under the age of 16.

CHANGES

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, or legal requirements.

CONTACT US

For more information about our privacy practices, or if you would like to make a complaint, please contact us:

Email: wearecheeki@cheekisnacking.com
Mail:
Cheeki Snacking
64 Grice Street
Clontarf QLD 4019
Australia